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Customer Service and Service Leadership Development: A Key for Building your Business
This program:
Offers a baseline training program customized to meet needs for improvement in service
Separate program for customer service managers
Provides "Train the trainer" for in-house client facilitation of their personalized program
Involves analysis of
where customer service can be improved: policies, interpersonal and problem
solving
skills, evaluation of service, etc
For complimentary discussions of the following products, services and programs, contact us at (314) 966-6836 or email d-enos@earthlink.net